Help Desk

The Carl Sandburg College Tech Help Desk provides professional, quick, and courteous technical and hardware support for students, faculty, and staff.


For a searchable Tech Help Desk Knowledge Base Click Here


To submit a Tech Help Desk Ticket Click here
The Tech Help Desk is staffed from 8:00 a.m. to 6:00 p.m, Monday through Thursday and 8:00 a.m to 5:00 p.m on Friday´s throughout the fall and spring semesters. Summer hours are 8:00 a.m. to 5:00 pm Monday through Thursday and 8:00 am to 4:00 p.m. on Fridays. Voice mail or e-mail messages may be left after hours.


Student orientations are available for new students to view to prepare for your college career.
Please view the student orientation if you are a new student or just to familiarize yourself with technology resources available at the college.


Feel free to visit the Tech Help Desk in the Sandburg Library for a face to face questions.