male student sitting at a computer with a female instructor behind him looking at the computer monitor.

Computer Support Associate

Do you have a passion for technology and assisting others with their computer needs? Are you considering a career change? Does the opportunity to gain tech-support knowledge and employable skills in just one-semester appeal to you? If you are interested in pursuing a career in information technology, this program will be your first step to landing your dream job.  When you train as a Computer Support Associate, you will gain knowledge and hands-on experiences in installation, configuration, and troubleshooting of computing devices as well as communication and critical thinking skills.

Upon successful completion of the Computer Support Associate program, you will be prepared to sit for the CompTIA A+ and Microsoft Technology Associate (M.T.A.) certifications to boost your knowledge and job marketability.

 

PATHWAYS TO OTHER PROGRAMS

This certificate is the first semester of our stackable Information & Communication Technology certificates. 

  1. Computer Support Associate
  2. Computer Technician
  3. Network Security Associate
  4. Cisco Network Associate
  5. Cyber Security Specialist

 

 

 

Admission Requirements

Computer Support Associate is an open enrollment program, meaning there are no criteria students must meet to be admitted. Students who are interested in enrolling in this program should complete our steps to enroll, which includes completing the free application for admission.

We encourage all prospective students to visit campus. We have several Explore Sandburg Open Houses throughout the year, or you can schedule a campus visit at your convenience.

Career and technical programs/courses are offered without regard to race, color, national origin, sex, sexual orientation, age, disability or status in any group protected by applicable federal, state, or local law. Title IX Coordinator Rick Eddy, 309.341.5234; Jacob Runge, 309.341.5262.

For additional information contact:
Welcome Center
309.345.3500
welcomecenter@sandburg.edu

EMPLOYMENT

Employment information coming soon. 

 

POTENTIAL CAREERS

Computer Support Specialist
Help Desk Specialist
Computer Repair Technician
Software Trainer

  

 

Sample course schedule for the Computer Support Associate program

Sample schedule for Computer Support Associate

Program format

Information and Communications Technology (ICT) courses are available online or in a multiple-modality format. Multiple-modality courses provide students with the option to sit in a traditional classroom, attend online, or attend a scheduled class using Microsoft Teams.

Class formats

Sandburg offers courses in a variety of formats to best fit the needs of our students. To determine the formats for specific courses, please refer to our course schedule.

Regardless of the course format, it is highly recommended that students have access to a reliable computer with broadband internet. All courses use online resources and require students to access course information through mySandburg. Accessing courses through a phone is discouraged. Both campuses have open computer labs for student use.

Click here for a list of the class formats.

 

ESTIMATED COSTS FOR THE Computer Support associate PROGRAM

Computer Support Associate certificate cost sheet


FINANCIAL AID

To apply for financial aid, visit our financial aid page for more information.

Workforce Innovation and Opportunity Act

The Workforce Innovation and Opportunity Act (WIOA) is designed to help job seekers access employment, education, training, and support services to succeed in the labor market and to match employers with the skilled workers they need to compete in the global economy. Contact the local office to inquire if you qualify for financial support. 

  • Hancock County 550 N. Madison St., Carthage, IL 217.357.6749      
  • Warren/Henderson County 1025 S. 2nd St, Monmouth, IL 309.734.4745
  • Knox County Bondi Building, 311 E. Main, Suite 612, Galesburg, IL 309.343.9832               
  • McDonough County 440 N. Lafayette, Macomb, IL 309.837.1280


SCHOLARSHIPS

Thanks to our generous donors, Carl Sandburg College Foundation is able to award over $100,000 each year in scholarship dollars to Sandburg students. High school, adult learners, and returning students - everyone is eligible to apply. Apply between October 1 and March 15 for the upcoming year. We encourage all students to apply. 

Meet the Instructors

Dr. Suvineetha Herath, Ph.D.
Information and Communication Technology Instructor

Andrea Jenkins
Information and Communication Technology Adjunct Instructor

Cynthia Johnson
Information and Communication Technology Adjunct Instructor

Linda Lee
Information and Communication Technology Adjunct Instructor

Jenna Linkin
Information and Communication Technology Adjunct Instructor

 

Department of Career and Technical Education
2400 Tom L Wilson Blvd.
Galesburg, IL 61401
309.341.5274

 

Sandburg Tech Squad

The Sandburg Tech Squad's mission is to actively participate and promote knowledge and skills within the information communication technology field throughout our club activities. Members work to become leaders and set examples for the community as professionals in valuing our lifelong learning process while helping and providing services to the whole campus community.

Advisor: Dr. Suvineetha Herath, 309.341.5269 or sherath@sandburg.edu

For a list of all student organizations, click here