Alumnus Spotlight:

Name: Keith Heiy, '18 & '20

Hometown: Plainfield, IL

Degrees and/or Certificates Earned: AAS Medical Office Professional
Medical Office Assistant Certificate
Certificate of Completion Employability Skills Academy

Awards and/or Honors Received:
Medical Office Professional Outstanding Student of the Year 2016-2017
Student Ambassador Service Recognition Award
Dean's List Spring 2017, Fall 2017, Fall 2018, Fall 2019, Spring 2020
Honors List Spring 2018

Current Employer: Medical Billing - DHR Health

Job Title: Business Office Specialist

How was your Sandburg experience impactful? Please provide an example of how your experiences on campus changed the trajectory of your life.

My experience at Sandburg has impacted me in many ways. Being part of the Phi Theta Kappa Honor Society and being a Student Ambassador are some of the top items that made it so. For a large part of my life, I have had very low self-esteem. Sandburg changed that with the engaging/encouraging staff and my fellow students. I made connections with teachers and others on campus that helped guide me to put myself out there and tackle fears like public speaking. Feeling empowered I pushed myself by taking advantage of the opportunities Sandburg presented to be out in front of groups. I was able to go to Monmouth High School with a recruiter and speak to high school students about how it is being at Sandburg. As an ambassador, being able to take students and their families around Sandburg and showing them what Sandburg has to offer, speaking to groups about life at Sandburg, I found out that I enjoyed it, and the more I pushed myself to volunteer I no longer feared public speaking. 

What is the most important thing you learned while you were at Sandburg?

The most important thing I learned while at Sandburg is: I CAN DO IT. A simple saying, but that saying gave me a powerful drive to reach my goals. Hard work, determination, and never quitting. Going step by step I am reaching my goals. Giving the power of knowing if there is something I want to do, I can do it.

How did your education at Sandburg prepare you for what you are doing today? 

I just started about 2 months ago and I have my own set of work, but if they need something done, I jump in and get it done. I do a lot of work in Excel, Outlook, Cisco phone, Cisco Jabber, and Medisoft (medical billing software) and Sandburg helped prepare me for this with my classes on record management, Microsoft suite of programs, typing, CPT, ICD-10, medical billing, medical terminology, business ethics both in person and on the phone.

What advice would you share with current students to make the most of their Sandburg experience? 

I would suggest to currents students that one of the key things is to get involved. Put yourself out there and join the groups at Sandburg. In fact, join as many groups as you can. Explore everything that is there. Sandburg even has a group that travels to different places in the world which is a great experience and while you are there at school is the best time to travel.

How have you stayed connected to Sandburg or how do you hope to do so in the future?

I do email some of my teachers here and there sharing how my career is going.

Any additional thoughts or comments about your Sandburg story?

I do have to thank my teachers and others at Sandburg for all the help they have given me. They are fully devoted to Sandburg and all the students. I am very glad that when I decided it was time for me to go back to school that Sandburg was there to welcome me. Thank you, everyone!

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