The Carl Sandburg College Help Desk provides professional, quick, and courteous technical and hardware support for students, faculty, and staff.
For a searchable Help Desk Knowledge Base Click Here
To submit a Help Desk Ticket Click here
The Help Desk is staffed from 8:00 a.m. to 8:00 p.m, Monday through Thursday and 8:00 a.m to 5:00 p.m on Friday´s throughout the fall and spring semesters. Summer hours are 8:00 a.m. to 7:00 pm Monday through Thursday and 8:00 am to 4:00 p.m. on Fridays. Voice mail or e-mail messages may be left after hours.
Student orientations are available for new students to view to prepare for your college career.
Please view the student orientation if you are a new student or just to familiarize yourself with technology resources available at the college.
Feel free to visit the Help Desk in Room E-233 off of the Sandburg Library for a face to face questions.