Frequently Asked Questions:

 How do I find the library's databases/online resources?


How do I find a book?


How do I get help with research if I am not able to come to campus?

Students can schedule Skype sessions with the Librarian during regular library hours by contacting Marla Turgeon at 309.341.5207 or They can also submit questions to the Librarian outside of library hours via the same contact information or through our Ask a Librarian form.

Other resources for assistance with research off campus include our Sandburg Library LibGuides. The following guides are currently available for students:


How do I use wireless printing?

  1. Login to mySandburg
  2. Scroll to Wireless Printing on the bottom right
  3. Click Print Your Document
  4. Type student\ before your username (Use the backslash above the Enter key), type password, and click Login
  5. Click Print
  6. Upload your saved file. Your file must be saved to your computer somewhere for the program to be able to find it. 
  7. Once the document loads, SELECT A PRINTER **Select based on the room. If not, your document will automatically go to room A051**
  8. Library printers are TechHelp1 Prt, TechHelp2 Prt, TechHelp Color Prt 
  9. Click Finish (Click back arrow if you need to make changes before printing)
  10. Click Print Now


How do I schedule time in the One Button Studio?

You can schedule a One Button Studio appointment here. For questions about using the One Button Studio on Main Campus, visit the FTLC in room E 233A. For questions about the Branch Campus One Button Studio, ask in the library, Room 4. 


How do I get a book, video, or article that Sandburg Library doesn't have?

We can borrow items from other libraries if we don't have what you need. Watch the video below to learn how:



How do I get the textbooks I need for class?

To rent or buy textbooks, you need to visit the bookstore, located in B building. Some instructors place copies of their course textbooks on reserve in the library. If your instructor chooses to do this, you can borrow these items from the library's main desk. Checkout lengths are set by the instructor; most reserve items checkout for 4 hours of in-library-only use. 

Didn't find the answer to your question? Ask A Librarian!