Frequently Asked Questions:

 How do I find the library's databases/online resources?

 

How do I find a book?

Check back soon for our new catalog tutorial! Need a book before the new tutorial is posted? Visit our new catalog and reach out to library staff at library@sandburg.edu or 309.341.5257 with any questions.

 

How do I find and request books that our library does not own?

To request items in the catalog, log in with your Sandburg e-mail and password, just as you would log in to your mySandburg portal. Watch the video below for a full tutorial on I-Share requesting. 

 

How do I get help with research if I am not able to come to campus?

Students can schedule virtual appointments with the Librarian during regular library hours by contacting Marla Turgeon at mturgeon@sandburg.edu. They can also submit questions to the Librarian outside of library hours via the same contact information or through our Ask a Librarian form.

Other resources for assistance with research off-campus include our Sandburg Library LibGuides. The following guides are currently available for students:

 

How do I use wireless printing?

  1. Login to mySandburg
  2. Scroll to Wireless Printing on the bottom right
  3. Click Print Your Document
  4. Type student\ before your username (Use the backslash above the Enter key), type password, and click Login
  5. Click Print
  6. Upload your saved file. Your file must be saved to your computer somewhere for the program to be able to find it. 
  7. Once the document loads, SELECT A PRINTER **Select based on the room. If not, your document will automatically go to room A051**
  8. Library printers are TechHelp1 Prt, TechHelp2 Prt, TechHelp Color Prt 
  9. Click Finish (Click back arrow if you need to make changes before printing)
  10. Click Print Now

 

How do I schedule time in the One Button Studio?

You can schedule a One Button Studio appointment here. For questions about using the One Button Studio on Main Campus, visit the FTLC in room E 233A. For questions about the Branch Campus One Button Studio, ask in the library, Room 4. 

 

How do I get a book, video, or article that Sandburg Library doesn't have?

Check back soon for our new catalog's interlibrary loan tutorial! Also, please note that interlibrary loan services will not resume until the week of July 13th. Several I-Share institutions will still be closed at that time, so expect delays in delivery times and plan accordingly if you have a research project due.

If you need assistance with ILL before the new tutorial is posted, please contact ill@sandburg.edu to place a request. You will need to provide the following information.

For articles:

  • Journal title
  • Article title
  • Journal date (day, month, year, etc.)
  • Journal volume and issue number
  • Your contact information

For books:

  • Book title
  • Author
  • Edition, if applicable
  • Your contact information

How do I get the textbooks I need for class?

To rent or buy textbooks, you need to visit the bookstore, located in B building. Some instructors place copies of their course textbooks on reserve in the library. If your instructor chooses to do this, you can borrow these items from the library's main desk. Checkout lengths are set by the instructor; most reserve items checkout for 4 hours of in-library-only use. 

Didn't find the answer to your question? Ask A Librarian!