Computer Support Associate

Do you have an interest in diagnosing and troubleshooting critical infrastructure? Does the opportunity to gain employable skills in one semester appeal to you? Start with the computer support associate certificate, which prepares students for the CompTIA, A+ and MCTS certification exams. This certificate is stackable, which means this certificate is the entire first semester of the computer technician certificate, network security associate certificate and the IT LAN & security specialist AAS. Start here!

The computer support associate certificate program focuses on preparing students in areas of computer support, maintenance and repair. Students will learn about system components, subsystems, operating systems, software installation and configuration.

After completing this certificate, students will gain necessary skills to work in various fields such as computer support specialist, computer applications specialist, PC technician, help desk specialist, help desk coordinator and software trainer.

Information and communications technology (ICT) courses are available online or as a multiple-modality. Multiple-modality courses provide students with the option to sit in a traditional classroom, attend online or attend a scheduled class using Skype or a telepresence robot.

 

Admission to the Program:  Open

 

First-Time Enrollees

  • Complete an application for admission and, if desired, apply for financial aid.
  • Send an official high school transcript or GED score report to the Admissions and Records Office.
  • Complete the Accuplacer placement exam.
  • Meet with an advisor/counselor to select classes and complete the registration process.

 

Computer Information Systems Course Completion Requirement

For credit toward degree requirements, all ICT courses must have been completed during the five school years preceding conference of the degree or must have the approval of the Associate Dean of Career, Technical, and Health Education Programs or Program Coordinator.

*NOTE: Computer Technician Certificate conferred upon successful completion of the required 30 hours contained in the first and second semesters plus summer session of this program. AAS Degree conferred upon successful completion of all 62 required hours.