Computer Support Associate

Do you have an interest in diagnosing and troubleshooting critical infrastructure? Does the opportunity to gain employable skills in one semester appeal to you? Start with the Computer Support Associate certificate, which prepares students for the CompTIA, A+ and MCTS certification exams. This certificate is stackable, which means this certificate is the entire first semester of the Computer Technician certificate, Network Security Associates certificate and the Cyber Security Specialist certificate. Start here!

The Computer Support Associate certificate program focuses on preparing students in areas of computer support, maintenance and repair. Students will learn about system components, subsystems, operating systems, software installation and configuration.

After completing this certificate, students will gain necessary skills to work in various fields such as computer support specialist, computer applications specialist, PC technician, help desk specialist, help desk coordinator and software trainer.

Information and communications technology (ICT) courses are available online or as a multiple-modality. Multiple-modality courses provide students with the option to sit in a traditional classroom, attend online or attend a scheduled class using Skype or a telepresence robot.

This certificate is stackable which means this certificate is the first semester of the Computer Technician certificate, the Network Security Associate certificate, the Cyber Security Specialist certificate and contains the first course of the CISCO Network Security Associate certificate.


Admission to the Program:  Open


First-Time Enrollees

  • Complete an application for admission and, if desired, apply for financial aid.
  • Send an official high school transcript or GED score report to the Admissions and Records Office.
  • Complete the Accuplacer placement exam.
  • Meet with an advisor/counselor to select classes and complete the registration process.


Computer Information Systems Course Completion Requirement

For credit toward degree requirements, all ICT courses must have been completed during the five school years preceding conference of the degree or must have the approval of the Associate Dean of Career, Technical, and Health Education Programs or Program Coordinator.

*NOTE: The Computer Support Associate certificate and the Computer Technician certificate are conferred upon successful completion of the required 29 hours for the Computer Technician certificate.

Student Organizations

Sandburg Tech Squad

The Sandburg Tech Squad mission is to actively participate and promote knowledge and skills within the information communication technology field throughout our club activities. Members work to become leaders and set examples for the community as professionals in valuing our lifelong learning process while helping and providing services to the whole campus community.

Advisor: Dr. Suvineetha Herath 309.341.5269 or
Gainful Employment

Gainful Employment Information


This program is designed to be completed in 16 weeks.

This program will cost $3,350.00 if completed within normal time. There may be additional costs for living expenses. These costs were accurate at the time of posting, but may have changed.

Of the students who completed this program within normal time, the typical graduate leaves with $0.00 of debt.

The following States do not have licensure requirements for this profession: Illinois

For more information about graduation rates, loan repayment rates, and post-enrollment earnings about this institution and other postsecondary institutions please follow link